If your home burned tonight, could you prove what was inside?

1. Home Inventory Service Agreement

This agreement is between Steady Home Preparedness (“Consultant”) and the client(s) named below (“Client”).

Services

Consultant will guide a room-by-room documentation of the personal or business property at the address below and deliver: (a) an itemized inventory spreadsheet; (b) tagged photographs of each room with items numbered to match the inventory; (c) a PDF report on a USB drive; (d) a printed copy; and (e) an encrypted digital copy delivered to a cloud storage service of Client's choosing.

Scope

Itemization threshold (items at or above this estimated value receive individual entries): ☐ Essentials $250+   ☐ Standard $100+   ☐ Detailed $50+

Rooms or areas excluded at Client's request: ____________________________________________

Fees and payment

Client agrees to pay the fee for the selected package, plus any extra-person, travel, or additional-copy fees listed on Client's invoice. Payment is due at booking. Client may reschedule with at least 24 hours' notice at no charge. If Client cancels before the visit, the fee is refunded in full; after the visit begins, fees are non-refundable.

Client responsibilities

Client will be present (or have an authorized adult present) during the visit, provide access to the areas to be documented, and provide any receipts, appraisals, or serial numbers Client wants included. Client is responsible for securing valuables, cash, firearms, and sensitive documents during the visit.

Estimated values

Values listed are good-faith estimates based on information available at the time (such as receipts, model information, and typical replacement prices). They are not appraisals and are not a guarantee of any reimbursement.

No insurance services

Client understands Consultant is not a licensed insurance agent, producer, adjuster, or public adjuster; is not affiliated with any insurance company; and will not interpret Client's policy, advise on coverage, file or negotiate claims, or receive any portion of any claim payment.

Limitation of liability

Consultant will use reasonable care in documenting Client's property but does not guarantee that the inventory is complete or that any insurer will accept it. To the extent permitted by law, Consultant's total liability under this agreement is limited to the fees Client paid for the services.

Ownership

Client owns the inventory, photographs, and all deliverables. Consultant keeps no copies of them after delivery except as described in the Privacy Consent below.

2. Photo, Device & Data Privacy Consent

Whose device is used

By default, all photos and video are taken on Client's own device. Consultant does not photograph or record Client's home or belongings on Consultant's device unless Client requests it below.

☐ Default: Use my device only. I will share the files with Consultant through a secure folder for assembly.
☐ I request that Consultant use Consultant's own device to speed up the visit. I understand the files will be transferred to me and permanently deleted from Consultant's device after delivery.

Client initials: ________

How information is handled

• Consultant will never post, publish, sell, or share Client's photos or information, including for marketing, even with faces or addresses removed.
• Working files are stored only in encrypted form while the inventory is being assembled.
• The online copy is delivered encrypted to Client's chosen service: ☐ Google Drive ☐ Dropbox ☐ Box ☐ OneDrive ☐ Other: ____________
• The password is given to Client separately (by phone or in person) and never in the same message as the file link.
• Exact amounts of cash and the locations of safes or hidden valuables will not be written in the inventory. They will be noted only as “documented with Client,” and Client keeps those details.

What is deleted

Within 14 days after Client confirms receipt of the deliverables, Consultant will permanently delete all inventory content (photos, video, item lists, serial numbers, and values) from all devices and accounts, and give Client a signed Delivery & Deletion Confirmation (Document 4).

What is kept

Consultant keeps business records only: Client's name and contact information, property address, signed agreements, invoices and payments, service dates, the package purchased, the number of rooms and items documented, and the signed Delivery & Deletion Confirmation. These are kept securely for up to 7 years for tax, legal, and follow-up purposes (such as yearly update reminders), then deleted. They never include photos or descriptions of Client's belongings.

☐ Optional: I ask Consultant to keep an encrypted backup copy of my inventory so it can be updated each year, until I ask for it to be deleted. Client initials: ________

☐ I do not want yearly update reminders. Client initials: ________

3. Insurance Disclaimer Acknowledgment

I understand that Steady Home Preparedness and its owner are not licensed insurance agents, producers, adjusters, or public adjusters, and are not affiliated with, paid by, or acting on behalf of any insurance company.

I understand that the home inventory is a documentation service only, that values listed are estimates and not appraisals, and that my insurance company alone determines coverage and reimbursement. I will review my coverage with my licensed insurance agent. No one has promised me that this inventory guarantees any payment.

4. Delivery & Deletion Confirmation

Completed at the end of the project.

Client confirms receipt of: ☐ Itemized inventory (CSV/Excel) ☐ Tagged room photos ☐ USB drive ☐ Printed copy ☐ Encrypted online copy (password received separately)

Number of items documented: ________   Rooms documented: ________   Delivery date: ____________

Consultant confirms that on ____________ (date), all working copies of Client's inventory content (photos, video, item lists, serial numbers, and values) were permanently deleted from all of Consultant's devices and accounts, except an encrypted backup if Client requested one in the Privacy Consent. Business records are kept as described in the Privacy Consent.